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After-Hours Answering Service for Funeral Homes

Families don’t choose when they need you. When calls come in after hours, SFT After-Hours Answering Service ensures your funeral home stays responsive, respectful, and professional. We provide industry-specific call handling designed to protect your reputation and support your team with reliable after-hours coverage. 

Professional, compassionate call handling when your office is closed — evenings, weekends, and holidays. 

Request Package Pricing

Funeral Director-Owned and Industry Trained

SFT is licensed funeral director-owned and managed, built specifically to support the funeral profession. We understand the sensitivity required, the urgency behind certain calls, and the importance of capturing details accurately. Every interaction is handled with professionalism, compassion, and discretion.

Trust Points

  • Built specifically for funeral homes
  • Trained staff who understand the industry
  • Reliable communication and message accuracy
  • Designed to support your team after hours

Simple After-Hours Coverage That Works Seamlessly

 

Our service is designed to be straightforward and dependable. SFT covers after-hours only, so your team stays protected during evenings, weekends, and holidays without changing how you operate during business hours.

How It Works:

  • Your after-hours calls are answered by SFT
  • We collect the details your team needs
  • You receive prompt updates via email and text (and phone when necessary)
  • Your funeral home remains connected without interruption or missed calls

Support Note:
Whether it’s a general question, a pricing inquiry, or an urgent situation, we respond with the professionalism your families expect.

Death care quality you can trust.

Protect Your Reputation When It Matters Most

After-hours calls are often the most important calls. SFT helps you maintain the standard of care your funeral home is known for even when your office is closed.

Key Benefits:

  • Ensure no after-hours call goes unanswered
  • Provide calm, respectful communication during sensitive moments
  • Reduce stress and interruptions for your directors and staff
  • Maintain consistent professionalism across every caller interaction
  • Offer reliable coverage without unnecessary overhead

Pre-Paid Packages Designed for Funeral Homes

 

We offer simple, easy-to-manage packages based on monthly minutes. All plans are pre-paid and structured for predictable costs and consistent coverage.

Package Options:

Essential Care Package
Pre-paid 75 minutes/month
Ideal for smaller funeral homes with lighter after-hours volume.

Preferred Care Package
Pre-paid 125 minutes/month
A strong fit for steady after-hours call activity.

Premier Care Package
Pre-paid 200 minutes/month
Built for higher call volume and increased after-hours needs.

Total Care Package
Pre-paid 350 minutes/month
Best for busy funeral homes and multi-location operations.

Request Pricing Details

Optional Add-Ons

Customize your service based on your structure, locations, and communication preferences.

Add-Ons:

  • Additional Location (Cemetery or Crematorium): $400/month
  • One-Time Line Setup: $35
  • Option with No System Prompts: $100/month

Trusted by Funeral Professionals

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Sanders Family Transport

Arizona, USA

480-516-3747

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