Families don’t choose when they need you. When calls come in after hours, SFT After-Hours Answering Service ensures your funeral home stays responsive, respectful, and professional. We provide industry-specific call handling designed to protect your reputation and support your team with reliable after-hours coverage.
Professional, compassionate call handling when your office is closed — evenings, weekends, and holidays.
SFT is licensed funeral director-owned and managed, built specifically to support the funeral profession. We understand the sensitivity required, the urgency behind certain calls, and the importance of capturing details accurately. Every interaction is handled with professionalism, compassion, and discretion.
Our service is designed to be straightforward and dependable. SFT covers after-hours only, so your team stays protected during evenings, weekends, and holidays without changing how you operate during business hours.
How It Works:
Support Note:
Whether it’s a general question, a pricing inquiry, or an urgent situation, we respond with the professionalism your families expect.

After-hours calls are often the most important calls. SFT helps you maintain the standard of care your funeral home is known for even when your office is closed.
Key Benefits:
We offer simple, easy-to-manage packages based on monthly minutes. All plans are pre-paid and structured for predictable costs and consistent coverage.
Package Options:
Essential Care Package
Pre-paid 75 minutes/month
Ideal for smaller funeral homes with lighter after-hours volume.
Preferred Care Package
Pre-paid 125 minutes/month
A strong fit for steady after-hours call activity.
Premier Care Package
Pre-paid 200 minutes/month
Built for higher call volume and increased after-hours needs.
Total Care Package
Pre-paid 350 minutes/month
Best for busy funeral homes and multi-location operations.
Customize your service based on your structure, locations, and communication preferences.
Add-Ons:
Tell us what you need, and we’ll follow up promptly with package pricing and next steps. If you operate multiple locations or want custom handling preferences, include that in your message.
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